You have the right to return all products purchased on napogloves.co.uk within 30 days of receiving the shipment.

All products must be unused, as well as the packaging and labels intact. Once we have received the return, we will refund you the purchase price within 14 days. The refund will be processed using the same payment method you used to order the item.

Return - only for undamaged items

Please follow the instructions below to ensure that your return is processed correctly and efficiently:

1. Please fill out this return form.

2. Ship the package (with packaging and labels intact) to the following address:

GoGlobal24 “napo gloves”
Unit D, 26 Thornleigh Trading Estate,
DY2 8UB Dudley

3. Receive your refund within 14 days after we receive the package.

The package should include the unworn, unbroken product with hangtag, packaging and receipt).

Once we receive your return, we will process your request and refund you the purchase price with the same payment method the purchase has been made.

Exchange - only for undamaged items
  1. Return your product
  2. Place a new order
Return of damaged or faulty goods - damaged items

Your item is broken or damaged?

We are very sorry. To check your claim, we kindly ask you not to return the item, but to fill out the claim form and wait for further instructions.

CLAIM FORM